Request Your Records

Release of Health Information

Abilene Sports Medicine and Orthopedics has partnered with Sharecare to fulfill your requests for records.

Abilene Sports Medicine and Orthopedics is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

How to Request Your Medical Records

Getting your medical records has never been easier! Now you can request your medical records online. The form goes directly to Sharecare. Sharecare begins processing your request within 48 hours of submitting it. Sharecare will contact you if there is a charge. Click the link to request your records.

Online Request for Medical Records

If you are unable to complete the electronic form above, download and complete the paper form below. Paper forms are also available at our front desk. We will be happy to submit your request to Sharecare on your behalf. The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is faster using the online form above.

When utilizing Sharecare records are usually available within 10 days from the time the request is received. If you are picking up your medical records in person, please allow 15 business days for completion. Again, online submission through Sharecare will always be faster. Be sure to bring a government-issued ID. To arrange for another individual to pick up the documents for you, please indicate that on the authorization form, and ask them to bring their government-issued ID.

Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/Conservatorship.

Mail:
Abilene Sports Medicine & Orthopedics
2074 Antilley Road
Abilene, Tx 79606

Fax:
325-793-1295

In Person:
Abilene Sports Medicine & Orthopedics
2074 Antilley Road
Abilene, TX 79606

Hours:
Monday through Thursday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 4 p.m.

Fees

There may be a cost associated for records released.

When will my online medical record request be ready?

Your records will be ready in 5-10 business days from the receipt of your electronic request.

How do I check the status of my request?

Check Status of Request

How do I contact Customer Service?

Live Chat Support

Contact Customer Service at 858-244-1811

Additional Questions?

Customer Service Support

Request for Disability/ FMLA Form Requests

Submit an Online Request for Disability/FMLA

Once you have submitted your form, Sharecare will contact you within 48 hours to collect payment for processing. We are happy to accept and submit the forms on the patient’s behalf however for more prompt and complete service we suggest online submit directly through Sharecare.

For questions or to ask about the status of your request, please call Sharecare at 866-273-4039.

Requests from Third Parties

If you are not a patient and need to submit a request for the medical records of an Abilene Sports Medicine & Orthopedics patient, you may submit your request along with the patient’s authorization here.

Third Party Request for Medical Records

After you have submitted the form with the patient’s authorization, Sharecare will contact you to move forward if payment is required prior to processing. Otherwise, Sharecare will promptly process your request.

For questions or to ask about the status of your request, please call Sharecare at 858-244-1811.